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    Ordering and Shipping Information    
You can place your order Online, or by Phone, Fax, Email, or Mail

General Ordering Information

DisplayMate Technologies sells DisplayMate products directly and ships worldwide.
Some products are available via immediate internet or Email delivery with no shipping charges.

  • All DisplayMate products come with a 30-day Unconditional Money-Back Guarantee.

  • Orders received prior to 1pm Eastern Time are generally shipped the same day.
    Air shipments always receive priority.

  • Orders must be prepaid by either Visa, MasterCard, American Express, Check, Money Order or Wire Transfer.
    • All funds must be in US Dollars.
    • Make checks payable to DisplayMate Technologies Corp.
    • For International Wire Transfers there is a $25 Bank Service Charge that we must pay on receipt which is added to the Invoice. We will Email or Fax the wire transfer instructions.
    • Net 30 terms are available to qualified companies, organizations, and government agencies.

  • Products, prices, and specifications are subject to change without notice.

Shipping Information

Be sure to specify how you would like the product shipped.
All products are shipped from Amherst, New Hampshire USA.

Representative USA shipping times by UPS Ground are:

  • 1 day:     Massachusetts, Connecticut, Rhode Island, New Hampshire
  • 2 days:   New York, Pennsylvania, Virginia, Washington DC
  • 3 days:   Illinois, Michigan, North Carolina, Georgia
  • 4 days:   Florida, Dallas, Denver, Kansas, South Dakota
  • 5 days:   California, Washington, Oregon, Utah, Arizona
Federal Express and UPS Next Day and Second Day Air are also available. See below.

International Shipments:

  • Air Mail packages are typically delivered within 7 days.
  • International Priority Mail is available to over 60 countries.
  • International Express Mail packages are typically delivered to major cities within 3 days.
  • Allow additional time for Customs clearance and local delivery.
  • UPS and Federal Express packages arrive on a well defined timetable.
    They may charge additional brokers fees for getting through Customs.
  • Prices shown in a range, such as 30-40, depend on the particular country or city.

Virtually all International delivery problems are due to delays in Customs. They may fail to notify you of the package arrival. If a package is overdue it is often sitting in Customs awaiting a signature or payment of duty. Please contact your customs office if your package is overdue.

Shipping Costs

When you order more than a single product, you pay only a small fraction of the shipping costs listed below for each additional product.
All prices are in US Dollars.

USA
UPS Ground                      7 
UPS 3-Day                      12 
UPS Second Day Air             18 
UPS Next Day Air  3:00 PM      39 
UPS Next Day Air 10:30 AM      44 

UPS Ground and 3-Day service are not available to Alaska, Hawaii and Puerto Rico, where Air rates are somewhat higher than above. Rates for Air shipping to remote addresses may be higher.
Canada First Class Air Mail 6 International Priority Mail 19 International Express Mail 29

UPS Ground 15 Federal Express to Canada 35-55 remote addresses may be higher
All Other Countries First Class Air Mail 10 International Priority Mail 24 International Express Mail 29

Federal Express to Asia 49-65 remote addresses may be higher Federal Express to Europe 49-65 remote addresses may be higher


                                                                                                                                                                                                                                                                                                                   
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